Why do I need to use 2-step verification?
2-Step verification adds an additional layer of protection to your Google account. If someone manages to obtain your username and password, they will not be able to log in to your account with just that information. Like many other colleges, in order to protect both individual accounts and the college network of users, Mount Holyoke is moving to require all students, staff and faculty enable this feature.
What if I don’t turn on 2-step verification?
Mount Holyoke staff have already moved to 2-step. Students and faculty are strongly encouraged to go activate the feature yourself independently, or by coming to the Technology Help Desk for assistance. Faculty who have not activated 2-step verification themselves will receive reminders over the course of the semester, and then the feature will be automatically turned on December 2nd.
Do I need a smartphone to use Google 2-step verification?
No. You can choose to use the Google Authenticator app on a smartphone, but you can also choose to receive a code via text message, print out a list of one-time use codes in advance, or get a USB device (Yubikey) from the Technology Help Desk.
I don’t want to have to remember my cell phone or list of codes every day. How do I get a USB security key?
Fill out the Yubikey Request Form and we will be happy to provide you with a USB security key.
My bank lets me "remember this computer" so I don't always have to enter a second factor to login. Can I do this with Google 2-step?
You can choose to have your personal computer - in your office, your work laptop, your home computer - remember you so you only have to use the second verification stop occasionally. Public computers, like those in labs and classrooms, will require you to use 2-step verification every time you use them, even if you use that computer regularly. This means you will need to be in the habit of bringing your phone, USB key, or list of codes to class with you in order to access your account.
What if I've forgotten my phone, USB key or codes, and need to log into Moodle on a projection computer in a classroom?
Faculty who need an emergency code to teach can call the Technology Help Desk from any available phone and request a bypass code. If the person on the desk doesn't know you, you'll have to provide a number found on your Mount Holyoke ID card in order to receive a bypass code. You will have to make the call yourself (we will not provide a student with your code) and you will still need to enter your password (which we do not give over the phone) along with the bypass code.
