Your MHC user account is your key to accessing rich resources and powerful software tools available to the MHC community. It will allow you to do many useful things such as get into your email, see your work timecard on my.mtholyoke, add funds to your OneCard and find the information you need to be successful.
When you arrive at MHC, you are issued your MHC user account and temporary password and given instructions to set your own password. From that point on, keep your user account secure by never sharing your password with anyone else.
When you log in to your MHC user account for the first time, be sure to visit the Password Profile page to set up a recovery email address as soon as possible. If you lose or forget your MHC user account password, you can use your recovery email address (usually a personal email address) to reset it on the Password Profile Help page. (If you don’t set up a recovery email address in advance, you may have to go in person to the Technology Help Desk to recover access to your MHC user account for a lost or forgotten password.)
Please know that MHC offices will NEVER ask you to share your password. If you receive an email that appears to be from Mount Holyoke asking you to send your password, that email is a hoax designed to trick you into sharing your password with an unauthorized person. If you receive an email like this (called a “phishing” email) delete it. If you are unsure, forward a copy of the email to the Technology Help Desk email@example.com, and we will review it for you.
If you need assistance accessing your MHC user account, call the Technology Help Desk at 413-538-2600 or email firstname.lastname@example.org.