For additional help, please contact the Technology Help Desk.
Current as of:
System | Status | System notes | Status updates |
---|---|---|---|
Google appsGmail, Google Drive, Google Docs, etc. |
Normal
|
|
|
Library toolsDiscover search, library catalog, etc. |
Normal
|
|
|
Logging into MHC systems |
Normal
|
|
|
Moodle
|
Normal
|
|
|
my.mtholyoke |
Normal
|
|
|
Phone systemOn-campus phones, Avaya softphones, blue light phones, etc. |
Normal
|
Planned Phone System Maintenance CompleteBy Zoë Crabtree on Wed., Mar. 20, '24 at 8:51 AM EDTThe planned system update was successful. Please let the Technology Help Desk know if you run into any issues. |
|
OneCardBuilding access, meal payment, vending, etc. |
Normal
|
|
|
PrintingMobility Print, multi-function devices, physical printers, etc. |
Normal
|
|
|
WiFi and network connectivityCampus WiFi, MHC VPN, etc. |
Normal
|
WiFi fix implementedBy Zoë Crabtree on Mon., Mar. 25, '24 at 5:20 PM EDTLITS staff have implemented a fix that we believe has resolved the WiFi issues users reported to us this afternoon. Please let us know of any ongoing connection issues by making a WiFi ticket. |
|
KalturaStreaming video service, often used in Moodle. |
Normal
|
|
|
Zoom videoconferencing |
Normal
|
Zoom System Status (vendor site)
|
Zoom update on 3/25 may impact some usersBy Zoë Crabtree on Thu., Mar. 21, '24 at 10:51 AM EDTLITS has been informed that Zoom is doing a certificate update on Monday, March 25th that may impact some MHC community members. Users with older web browsers (including anyone using Windows XP sp2 or lower and anyone using macOSX 10.10 or lower) will encounter challenges accessing Zoom on the web. In order to maintain Zoom access via your web browser, LITS recommends keeping your web browsers and operating systems up to date. |
Other campus systems |
Normal
|
|
|
Workday |
Normal
|
Workday is Live!By Zoë Crabtree on Fri., Mar. 22, '24 at 1:20 PM EDTHOW TO ACCESS WORKDAY
WORKDAY SUPPORT
|