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System status

For additional help, please contact the Technology Help Desk.

Current as of:

System Status System notes Status updates

Google apps

Gmail, Google Drive, Google Docs, etc.
Normal

Library tools

Discover search, library catalog, etc.
Degraded

Our vendor has made significant progress in addressing an issue in Discover advanced search that has impacted some users' ability to request materials and view their accounts. While request functionality has improved, their work continues as they resolve issues identified during testing. 

Please continue to contact the Circulation Desk at libcirc@mtholyoke.edu or 413-538-2622 if you have difficulty accessing your account or requesting materials via Discover advanced search.

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Logging into MHC systems

Normal

Moodle

     
Normal

my.mtholyoke

Normal

Colleague/my.mtholyoke login was unavailable this morning between approximately 9am-9:30am.  The login service has been restored. If you continue to have difficulties, please contact the LITS Technology Help Desk for support at helpdesk@mtholyoke.edu or 413-538-2600.

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Phone system

On-campus phones, Avaya softphones, blue light phones, etc.
Normal

OneCard

Building access, meal payment, vending, etc.
Normal

Printing

Mobility Print, multi-function devices, physical printers, etc.
Normal

WiFi and network connectivity

Campus WiFi, MHC VPN, etc.
Normal

Kaltura

Streaming video service, often used in Moodle.
Normal
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Zoom videoconferencing

Normal

Zoom System Status (vendor site)

 

Other campus systems

Normal