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my.mtholyoke

For additional help, please contact the Technology Help Desk.

Current as of:

System Status System notes Status updates

my.mtholyoke

Normal

my.mtholyoke has been restored and should be working properly. Ongoing issues or concerns should be reported to the Help Desk.

LITS has verified that my.mtholyoke is currently unavailable. We are actively working toward restoration. Check back here for regular updates.

LITS reports as of Monday evening, 8/2/21, that all MHC services impacted by the electrical outage today have been restored.  Please restart your computer if you notice any inconsistencies.  We are sorry for the interruption in workflow, and appreciate your patience as our team worked to a final resolution.  

Most MHC logins are fixed, however there remains inconsistent service in my.mtholyoke Self-Service menu.  Please stay tuned.  

We are continuing to experience issues related to the electrical problem from earlier today.   The key primary services impacted are listed below. We are working to restore them ASAP: Moodle, Drupal, Pathways, FoodPro, Embark, The Gates, Slate, PageUp, Library Catalog, and Eduroam (Wifi)

my.mtholyoke is restored to regular service. Please contact the LITS Technology Help Desk if you have further issues.

my.mtholyoke is currently not allowing users to log in. The LITS Technology Help Desk is aware and working on a resolution. We will update this page when the issues has been resolved.

The scheduled maintenance has completed successfully.  Full access to my.mtholyoke.edu has been restored. 

my.mtholyoke will undergo several hours of maintenance on Sunday, May 9th.  The following services will be unavailable during this maintenance: Self-service functions, departmental sites and the alumnae volunteer hub as well as other services will be unavailable between 5:00 am-Noon. 

my.mtholyoke will undergo brief maintenance on Tuesday, 5/4.  The following services will be unavailable during this maintenance: Self-service functions, departmental sites and the alumnae volunteer hub as well as other services will be unavailable between 5:30-6:00 pm.