For additional help, please contact the Technology Help Desk.
| System | Status | System notes | Status updates |
|---|---|---|---|
System:
my.mtholyoke |
Status:
Normal
|
System notes: |
Status updates:
Colleague/my.mtholyoke service restoredBy Aime DeGrenier on Wed., Jan. 25, '23 at 10:01 AM ESTColleague/my.mtholyoke login was unavailable this morning between approximately 9am-9:30am. The login service has been restored. If you continue to have difficulties, please contact the LITS Technology Help Desk for support at helpdesk@mtholyoke.edu or 413-538-2600. my.mtholyoke - Restored!By Zoë Crabtree on Tue., Feb. 1, '22 at 3:36 PM ESTmy.mtholyoke has been restored and should be working properly. Ongoing issues or concerns should be reported to the Help Desk. my.mtholyoke is currently unavailableBy Zoë Crabtree on Tue., Feb. 1, '22 at 2:49 PM ESTLITS has verified that my.mtholyoke is currently unavailable. We are actively working toward restoration. Check back here for regular updates. All MHC Services RestoredBy Aime DeGrenier on Mon., Aug. 2, '21 at 10:04 PM EDTLITS reports as of Monday evening, 8/2/21, that all MHC services impacted by the electrical outage today have been restored. Please restart your computer if you notice any inconsistencies. We are sorry for the interruption in workflow, and appreciate your patience as our team worked to a final resolution. Continued problems for Self-ServiceBy Aime DeGrenier on Mon., Aug. 2, '21 at 8:21 PM EDTMost MHC logins are fixed, however there remains inconsistent service in my.mtholyoke Self-Service menu. Please stay tuned. Ongoing issues impacting MHC servicesBy Administrator on Mon., Aug. 2, '21 at 3:55 PM EDTWe are continuing to experience issues related to the electrical problem from earlier today. The key primary services impacted are listed below. We are working to restore them ASAP: Moodle, Drupal, Pathways, FoodPro, Embark, The Gates, Slate, PageUp, Library Catalog, and Eduroam (Wifi) my.mtholyoke restoredBy Zoë Crabtree on Tue., Jul. 6, '21 at 4:05 PM EDTmy.mtholyoke is restored to regular service. Please contact the LITS Technology Help Desk if you have further issues. my.mtholyoke experiencing issuesBy Zoë Crabtree on Tue., Jul. 6, '21 at 10:27 AM EDTmy.mtholyoke is currently not allowing users to log in. The LITS Technology Help Desk is aware and working on a resolution. We will update this page when the issues has been resolved. Access restored!By Marie DiRuzza on Sun., May. 9, '21 at 12:17 PM EDTThe scheduled maintenance has completed successfully. Full access to my.mtholyoke.edu has been restored. Planned Maintenance - 5/9/2021 - 5:00 am - Noon (EDT)By Marie DiRuzza on Wed., May. 5, '21 at 9:45 AM EDTmy.mtholyoke will undergo several hours of maintenance on Sunday, May 9th. The following services will be unavailable during this maintenance: Self-service functions, departmental sites and the alumnae volunteer hub as well as other services will be unavailable between 5:00 am-Noon. Planned Maintenance - 5/4/2021 5:30 - 6:00 pm ETBy Marie DiRuzza on Tue., May. 4, '21 at 12:18 PM EDTmy.mtholyoke will undergo brief maintenance on Tuesday, 5/4. The following services will be unavailable during this maintenance: Self-service functions, departmental sites and the alumnae volunteer hub as well as other services will be unavailable between 5:30-6:00 pm.
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