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my.mtholyoke

For additional help, please contact the Technology Help Desk.

Current as of:

System Status System notes Status updates

my.mtholyoke

Normal

By Aime DeGrenier on Wed., Jan. 25, '23 at 10:01 AM EST

Colleague/my.mtholyoke login was unavailable this morning between approximately 9am-9:30am.  The login service has been restored. If you continue to have difficulties, please contact the LITS Technology Help Desk for support at helpdesk@mtholyoke.edu or 413-538-2600.

By Zoë Crabtree on Tue., Feb. 1, '22 at 3:36 PM EST

my.mtholyoke has been restored and should be working properly. Ongoing issues or concerns should be reported to the Help Desk.

By Zoë Crabtree on Tue., Feb. 1, '22 at 2:49 PM EST

LITS has verified that my.mtholyoke is currently unavailable. We are actively working toward restoration. Check back here for regular updates.

By Aime DeGrenier on Mon., Aug. 2, '21 at 10:04 PM EDT

LITS reports as of Monday evening, 8/2/21, that all MHC services impacted by the electrical outage today have been restored.  Please restart your computer if you notice any inconsistencies.  We are sorry for the interruption in workflow, and appreciate your patience as our team worked to a final resolution.  

By Aime DeGrenier on Mon., Aug. 2, '21 at 8:21 PM EDT

Most MHC logins are fixed, however there remains inconsistent service in my.mtholyoke Self-Service menu.  Please stay tuned.  

By Administrator on Mon., Aug. 2, '21 at 3:55 PM EDT

We are continuing to experience issues related to the electrical problem from earlier today.   The key primary services impacted are listed below. We are working to restore them ASAP: Moodle, Drupal, Pathways, FoodPro, Embark, The Gates, Slate, PageUp, Library Catalog, and Eduroam (Wifi)

By Zoë Crabtree on Tue., Jul. 6, '21 at 4:05 PM EDT

my.mtholyoke is restored to regular service. Please contact the LITS Technology Help Desk if you have further issues.

By Zoë Crabtree on Tue., Jul. 6, '21 at 10:27 AM EDT

my.mtholyoke is currently not allowing users to log in. The LITS Technology Help Desk is aware and working on a resolution. We will update this page when the issues has been resolved.

By Marie DiRuzza on Sun., May. 9, '21 at 12:17 PM EDT

The scheduled maintenance has completed successfully.  Full access to my.mtholyoke.edu has been restored. 

By Marie DiRuzza on Wed., May. 5, '21 at 9:45 AM EDT

my.mtholyoke will undergo several hours of maintenance on Sunday, May 9th.  The following services will be unavailable during this maintenance: Self-service functions, departmental sites and the alumnae volunteer hub as well as other services will be unavailable between 5:00 am-Noon. 

By Marie DiRuzza on Tue., May. 4, '21 at 12:18 PM EDT

my.mtholyoke will undergo brief maintenance on Tuesday, 5/4.  The following services will be unavailable during this maintenance: Self-service functions, departmental sites and the alumnae volunteer hub as well as other services will be unavailable between 5:30-6:00 pm.