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Technology Help Desk

Ask a tech pro

413-538-2600
Info Commons, Level 4
Williston Library
LITS Complex
Technology Help Desk Icon
Get online and access your MHC account. Get help with software, scanning, and printing. Drop-ins welcome! Open a ticket to request an appointment.

Hours this week

Professional staff and OneCard Services are available weekdays 8:30am-5pm unless LITS is closed.

Evening and weekend hours (available during the semester) are staffed by our expertly trained student team.

Sunday
1:00 pm–5:00 pm
Monday
8:30 am–10:00 pm
Tuesday
8:30 am–10:00 pm
Wednesday
8:30 am–10:00 pm
Thursday
8:30 am–10:00 pm
Friday
8:30 am–10:00 pm
Saturday
9:00 am–10:00 pm

Call, email, or drop in at the Technology Help Desk with any technology problem you can imagine, and we will help if we can. We also offer appointments upon request. Open a ticket by emailing helpdesk@mtholyoke.edu to get started.

We do have core services where we can provide truly in-depth support. In other cases, we will do our best to direct you to appropriate on- or off-campus resources.

For College-owned faculty, staff, classroom, lab and loaner computers, we provide hardware and software support throughout the computer lifecycle. For personally-owned computers or devices, we can advise you about steps you can take yourself to resolve your issues or direct you to trusted off-campus resources.