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Technology Help Desk

Ask a tech pro

413-538-2600
AskLITS portal
Info Commons, Level 4
Williston Library
LITS Complex
Technology Help Desk Icon

Get online and access your MHC account. Get help with software, scanning, and printing. Drop-ins welcome! Open a ticket to request an appointment.

Hours this week

Professional staff and OneCard Services are available weekdays 8:30am-5pm unless LITS is closed.

Evening and weekend hours (available during the semester) are staffed by our expertly trained student team.

Sunday
Closed
Monday
8:30 am–5:00 pm
Tuesday
8:30 am–5:00 pm
Wednesday
Closed
College closed
Thursday
8:30 am–5:00 pm
Friday
8:30 am–5:00 pm
Saturday
Closed

Contact the Technology Help Desk with any technology problem you can imagine, and we will help if we can. We also offer appointments upon request. Get started on the AskLITs portal or by emailing helpdesk@mtholyoke.edu.

We do have core services where we can provide truly in-depth support. In other cases, we will do our best to direct you to appropriate on- or off-campus resources.

For College-owned faculty, staff, classroom, lab and loaner computers, we provide hardware and software support throughout the computer lifecycle. For personally-owned computers or devices, we can advise you about steps you can take yourself to resolve your issues or direct you to trusted off-campus resources.