Hours this week
Professional staff and OneCard Services are available weekdays 8:30am-5pm unless LITS is closed.
Evening and weekend hours (available during the semester) are staffed by our expertly trained student team.
Call, email, or drop in at the Technology Help Desk with any technology problem you can imagine, and we will help if we can. We also offer appointments upon request. Open a ticket by emailing helpdesk@mtholyoke.edu to get started.
We do have core services where we can provide truly in-depth support. In other cases, we will do our best to direct you to appropriate on- or off-campus resources.
For College-owned faculty, staff, classroom, lab and loaner computers, we provide hardware and software support throughout the computer lifecycle. For personally-owned computers or devices, we can advise you about steps you can take yourself to resolve your issues or direct you to trusted off-campus resources.