Printing on campus

You can print from your personal computer to the public multi-function devices (MFDs) around campus using Google cloud printing. You can also print from any public lab computer to either public MFDs or lab laser printers. Lab computers will prompt you for your MHC username and password, and then you can swipe your OneCard on the printer or MFD to release your print job. Students are given $20 in free printing per semester on their OneCards, in the form of “LITS Lyra.” At the least expensive printing rate, $20 covers 1000 pages per semester for each student.

You can manage your printing funds and print jobs by logging into Papercut, LITS’ print management system. Once logged in, you can:

• Review your LITS Lyra balance — select Summary.
• View your recently released print jobs — select Recent Print Jobs.
• Find a job that did not print properly and select Request a Refund.  Requests are reviewed within 48 hours.

Faculty and staff computers are set up to print to laser printers and MFDs located close to or in department offices. Faculty and staff can also print from laptops to the public MFDs around campus using Google cloud printing. 

Costs for printing are charged to the departments at the same rates shown above. Laser printer charges are billed to the departments quarterly, and MFD charges are billed monthly.

You can also swipe your OneCard on any departmental MFD to access copying functions.

Large printing jobs

For large printing or copying jobs (over 100 pages), consider using the Auxiliary Services Copy/Print Center rather than your departmental laser printer or MFD. Per-page rates are cheaper, and they even have an online form you can use to submit jobs. Auxiliary Services maintains large--production-capacity MFDs that can print your large jobs quickly and accurately.

Service

All printers and MFDs have a sticker on them with the phone number of the service company. Laser printers are serviced by Kyocera/Docusource at 1-800-847-3526. MFDs are serviced by CBS at 1-800-842-0009.

Supplies

Supplies for printers and MFDs, including toner, toner waste cartridges, staples and paper, are paid for centrally by LITS. Toner, toner waste cartridges and staples for MFDs can be ordered as needed through Auxiliary Services using their request for service online form. Toner for laser printers will be automatically delivered to departments by Kyocera/Docusource. Paper should be ordered following Financial Services’ ordering paper instructions on the eMarketplace system and will be charged to LITS.

Guest cards for printing and photocopying can be purchased at the Circulation Desk for $5 per card. To print, select the printer and follow the prompts on a lab computer to type the username and password on your card. For copying, swipe the guest card on any public MFD. Feel free to ask for printing or copying help at any of the LITS service desks located throughout the library.

To learn how to use the MFDs, please take advantage of Canon’s online training videos. We’ve outlined how to navigate Canon's eLearning catalogue and compiled a curated list of videos most relevant to the MHC community.

If your MFD has a card reader, you have tap capability. To use your MFD, simply tap and hold your OneCard on the black card reader until you hear three beeps. If you accidentally pull your card away after the first beep, wait 15 seconds and try again. 

If your MFD does not have a card reader, select Guest on the bottom right hand corner of the home screen. On the next screen, click Use copier to access your MFD’s functions.