Does your computer need fixing?
Students can get help with personally-owned computers by getting in touch with the Technology Help Desk at firstname.lastname@example.org, calling extension 2600 or walking in to Information Commons. LITS staff can diagnose problems and put you on the path to getting them repaired.
Faculty and Staff can also get help with their College-owned computers by getting in touch with the Technology Help Desk. We have Dell- and Apple-certified technicians on staff who can repair most problems on site and provide a loaner laptop if you need one. LITS does not repair personally-owned faculty and staff computers. For recommended vendors, see personal tech purchases.
College-owned computers for faculty and staff
All LITS-issued faculty and staff desktop computers are replaced on a 4 – 5 year rotation plan according to our staff computer policy. Each year, LITS purchases standard supported desktop and laptop hardware to replace computers that have reached the end of their rotation time on campus.
Faculty and staff members who need a computer that differs from our current hardware standards, should see nonstandard computer requests.
Personal computer discounts and recommendations
For information on technology purchasing discounts for Mount Holyoke College students, faculty and staff see personal tech purchases.
Retiring faculty members
Are you a faculty member planning to retire in the near future? Did you know you can buy your College-owned computer and take it with you? See our retiring faculty computer policy for details.