Investigating server connection errors on campus MFDs
By Zoë Crabtree on Thu., Sep. 28, '23 at 3:04 PM EDT
LITS is aware of an ongoing issue where campus MFDs are experiencing intermittent connection errors with the print server, disrupting user printing. The MFDs will automatically try to connect again after failing and should reconnect on their own, though they may disconnect again shortly thereafter. We are working with our vendor to resolve the root cause of this issue.
In the meantime, if you encounter an issue printing LITS recommends restarting the MFD and trying again. Restarting the MFDs has increased the length of time between disconnections and may increase the likelihood that you print without issue. If you have a large scanning job to do, LITS recommends separating it out into smaller chunks.