Fines and payments

To encourage the timely return of items and ensure that materials are available for our users, overdue fines may be charged on library materials that are not returned by their due date.

Materials from the general collection actually do not accrue daily overdue fees unless another borrower requests the item. We still do ask you to renew your books to keep your due dates current.

You will receive a bill for replacement for any books that are more than 28 days late.

Reserve books, equipment and items requested by another borrower cannot be renewed and will accrue fines if not returned by their due date.

Notices

You will receive a courtesy email before your items are due, reminding you of your due date and, when possible, enabling you to renew your items electronically. Please note that not all items can be renewed.

You will receive an overdue notice when an item is overdue, and a second overdue notice if the item is not renewed or returned. When items remain overdue, you may be charged for replacement.

If you are charged for replacement of an item, and you return it, replacement charges and processing fees are waived.  Refunds will not be issued for items returned 2 years after the original billing date or that had to be repurchased for the collection immediately.

When an item is damaged beyond normal wear and tear, the library will evaluate the condition and bill you for repair or replacement.

Library fines and replacement costs vary depending on the type of material.  Unless specifically noted below, the library will not accept personal copies as replacements.

Late Fees and Replacement Charges

Books and Media

Item Fines and bills
Books — general collection

No daily overdue fee

Replacement fee: $85 ($60 replacement charge plus $25 processing fee for each item), charged 28 days after due date

Films — leisure collection

No daily overdue fee

Replacement fee: $85 ($60 replacement charge plus $25 processing fee for each item), charged 5 days after due date

Personal replacement plus $25 processing fee will be accepted for billed leisure films.

Films — teaching collection

No daily overdue fee

Replacement fee: $70 (or cost of item if over $70) plus $25 processing fee for each item, charged 5 days after due date

CDs

No daily overdue fee

Replacement fee: $85 ($60 replacement charge plus $25 processing fee for each item), charged 14 days after due date

Recalled items

Recalled items must be returned by the date specified on the recall notice, not by the original due date.

Recall fee: $2 per day

Paying Your Fines

Mount Holyoke College students/faculty/staff

Library charges are sent to Financial Services at the end of the month in which they are accrued. Payment can be made through Financial Services.  For students, see the outline of the different ways you can pay your bill.  Faculty and staff can pay by cash or check at the Cashier's Office in Skinner Hall.  

Five College students/faculty/staff

Library charges are sent to the appropriate college’s bursar’s office 1 – 2 months after the fine is accrued. Each college is responsible for billing and collecting payment from their own students/faculty/staff.

South Hadley residents, Mount Holyoke College alumni or Simmons West students

Library charges can be paid by check (written out to Mount Holyoke College Library) directly at the Circulation Desk or by mail to:
Mount Holyoke College
Williston Library, Room 228
Attn: Kim Ammons
50 College Street
South Hadley, MA 01075

Do you have questions or concerns about a fine or bill? Please use our fine appeals form, and we will get back to you as soon as possible.