OneCard System Outage - Restored!
By Zoë Crabtree on Fri., May. 12, '23 at 9:36 AM EDT
LITS staff have fixed the issue that was impacting building access.
If you experience any ongoing issues, please report them to the LITS Technology Help Desk.
I want to...
For additional help, please contact the Technology Help Desk.
System | Status | System notes | Status updates |
---|---|---|---|
System:
OneCardBuilding access, meal payment, vending, etc.
|
Status:
Normal
|
System notes: |
Status updates:
OneCard System Outage - Restored!By Zoë Crabtree on Fri., May. 12, '23 at 9:36 AM EDTLITS staff have fixed the issue that was impacting building access. If you experience any ongoing issues, please report them to the LITS Technology Help Desk. OneCard System Outage - May 12, 2023By Zoë Crabtree on Fri., May. 12, '23 at 9:03 AM EDTLITS is aware of an ongoing OneCard system outage which is affecting building access. Our technicians are working on repair and return to service. Updates will be posted to this page when available. OneCard System Maintenance CompleteBy Zoë Crabtree on Wed., Jan. 18, '23 at 8:54 AM ESTMaintenance for the OneCard system is now complete. Ongoing issues should be reported to the Technology Help Desk at helpdesk@mtholyoke.edu or 413-538-2600. Planned OneCard System Maintenance on Jan 18th 6-8amBy Zoë Crabtree on Fri., Jan. 13, '23 at 9:14 AM ESTThe campus-wide OneCard System will undergo scheduled maintenance on Wednesday, January 18th and will be unavailable for a period of about 30 minutes between 6am and 8am. What to expect during the maintenance period:
Updates will be posted here as they are available. If you have any questions, contact the Technology Help Desk at 413-538-2600 or helpdesk@mtholyoke.edu. Maintenance CompleteBy Zoë Crabtree on Thu., Jun. 23, '22 at 1:05 PM EDTThe OneCard system maintenance has been completed. All OneCard services should work as expected. Please report any issues to the Technology Help Desk. Escalated Support for OneCardWeb.mtholyoke.eduBy Aime DeGrenier on Thu., Jun. 23, '22 at 9:43 AM EDTThe upgrade to the OneCard Web continues to be in process. We are working with the vendor to restore the service. Services impacted are adding funds to a OneCard account, uploading photos and checking account balances. Please check back here for updates. Maintenance continues on OneCardWeb.mtholyoke.eduBy Aime DeGrenier on Wed., Jun. 22, '22 at 10:26 AM EDTMaintenance scheduled for 6am-7am today on the OneCard system is ongoing. The website, OneCardWeb.mtholyoke.edu, is unavailable. Other OneCard tools have returned to service. Please return to this page for updates. Thank you for your patience. Planned Maintenance: Wed 6/22 from 6-7amBy Zoë Crabtree on Tue., Jun. 21, '22 at 11:38 AM EDTThere will be a OneCard system upgrade on the morning of Wednesday 6/22 between 6-7am. There should be limited impact to users:
|