WiFi and network connectivity

The scheduled maintenance has successfully completed.  Wi-FI access has been restored. Thank you for your patience. 

The campus Wi-Fi network will undergo scheduled service maintenance on Saturday 1/29/22 and will be unavailable between 7am and 8am. Check back here for updates.

Campus WiFi service has been restored and should be working properly. We do recommend a restart of your computer if the connection is not restored.

Ongoing issues or concerns should be reported to the Help Desk.

We are continuing to work on the ongoing WiFi issue. We are working with our WiFi vendor, and are hopeful that collaboration will be fruitful. Cell Phones continue to connect to the WiFi, so they may offer a temporary alternative.  If you have a wired connection option you should try that.  

Please return to this page for updates. 

We have determined the problem with some WiFi connections failing.  We are working to resolve the issue. Cell Phones are able to connect to the WiFi, so they may offer a temporary alternative.  Please return to this page for updates.  

The LITS Technology Help Desk is receiving reports of issues connecting to the on-campus wireless network (Wi-Fi). We are currently investigating. Current workarounds include connecting to the network using a wired connection with ethernet cable, connecting from another device or from a different location on campus. Check back here for regular updates. 

We plan to apply security updates to our Aruba Clearpass controllers on Tuesday, October 19th from 6:00AM to 8:00 AM. We do not expect any degradation of service during this maintenance window.  The system is meant to be able to update while the system is running.

Eduroam will undergo scheduled service / security maintenance on August 20, 2021 and may be intermittently unavailable for 6 hours starting at 6:00 PM.

LITS reports as of Monday evening, 8/2/21, that all MHC services impacted by the electrical outage today have been restored.  Please restart your computer if you notice any inconsistencies.  We are sorry for the interruption in workflow, and appreciate your patience as our team worked to a final resolution.  

Eduroam is unavailable.  LyonNet-Encrypt is available.

Campus Network will undergo scheduled service / security maintenance on May 26, 2021 and may be intermittently unavailable starting at 6:30 AM. 

Additional maintenance is required to fully restore campus network services following Tuesday's unplanned outage.  This maintenance will happen early Wednesday morning from 5:00-7:00 am ET.  No service interruption is expected during this maintenance. 

The Campus Network was unavailable for about 20 minutes this morning. Dependent services such as the MHC website, login services, Moodle and more were impacted. Our team worked as quickly and efficiently as possible to restore all services. Updates will be posted to this page as needed.