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WiFi and network connectivity

For additional help, please contact the Technology Help Desk.

Current as of:

System Status System notes Status updates

WiFi and network connectivity

Campus WiFi, MHC VPN, etc.

Normal

The LITS Technology Help Desk is receiving reports of issues connecting to the on-campus wireless network (Wi-Fi). We are currently investigating. Current workarounds include connecting to the network using a wired connection with ethernet cable, connecting from another device or from a different location on campus. Check back here for regular updates. 

We plan to apply security updates to our Aruba Clearpass controllers on Tuesday, October 19th from 6:00AM to 8:00 AM. We do not expect any degradation of service during this maintenance window.  The system is meant to be able to update while the system is running.

LITS reports as of Monday evening, 8/2/21, that all MHC services impacted by the electrical outage today have been restored.  Please restart your computer if you notice any inconsistencies.  We are sorry for the interruption in workflow, and appreciate your patience as our team worked to a final resolution.  

Additional maintenance is required to fully restore campus network services following Tuesday's unplanned outage.  This maintenance will happen early Wednesday morning from 5:00-7:00 am ET.  No service interruption is expected during this maintenance. 

The Campus Network was unavailable for about 20 minutes this morning. Dependent services such as the MHC website, login services, Moodle and more were impacted. Our team worked as quickly and efficiently as possible to restore all services. Updates will be posted to this page as needed.

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