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System status

For additional help, please contact the Technology Help Desk.

Current as of:

System Status System notes Status updates

Canvas

The learning management system at MHC

Degraded

LITS has made the decision to restrict access to only those currently participating in the Canvas Pilot to allow them to successfully complete finals and grading of their courses. This measure is being taken out of an abundance of caution while we continue to monitor the vendor’s security investigation.

How this affects you:

  • Pilot faculty and students: Access remains open to ensure the successful completion of final exams and grading. 
  • All faculty and staff not in the pilot: Canvas access for fall course building and general exploration has been temporarily paused. We anticipate restoring full access once further information and security assurances are available from Instructure.
  • Moodle: Our primary LMS, Moodle, remains fully operational and is unaffected by this situation.
More...

Google Workspace

Gmail, Google Drive, Google Docs, etc.

Normal

Library tools

Discover search, library catalog, etc.

Normal

Logging into MHC systems

Normal

Moodle

Normal

my.mtholyoke

Normal

Phone system

On-campus phones, Avaya softphones, blue light phones, etc.

Normal

OneCard

Building access, meal payment, vending, etc.

Normal

Printing

Mobility Print, multi-function devices, physical printers, etc.

Normal

WiFi and network connectivity

Campus WiFi, MHC VPN, etc.

Normal

Kaltura

Streaming video service, often used in Moodle.

Normal

Zoom videoconferencing

Normal

Zoom System Status (vendor site)

 

Other systems

Normal

Workday

Normal