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Mail Delivery Scams

Expecting a package? Scammers know you probably are. Learn how to recognize and avoid mail delivery scams and protect your personal information.

Mail delivery scams start with a text message or an email asking you to confirm a package delivery address or pay a customs fee. These messages often include a “tracking link” that you are urged to click in order to update your delivery or payment preferences. You might also get a voicemail message with a callback number.

While these messages often look or sound legitimate, you should never click a link or call back the number from an unexpected delivery notice. Instead, contact the delivery service or seller directly using a verified number or website.