Phone System Maintenance
MHC phones will be down for a brief period Tuesday morning, 9/14 from 7:00 - 7:30 AM
Browser bug disrupts ability to change course-wide Moodle settings
Instructors who need to edit course-wide Moodle settings should update their Chrome to the newest version.
Senior Library Carrel Choosing September 19th
Attention, class of 2022! Library carrel sign-up will be from 9am-11am on Sunday September 19th in the Whiting Alcove (6th floor).
Planning for short term class absences: Tech tips from LITS
Tips and suggestions for faculty to plan for short term absences from class when you as a faculty member, or your students, must miss a limited number of class sessions.
Jorge's CyberSecurity Tips: Secure your Data with 2-Step Verification
Prevent unauthorized account access with an added layer of security on top of your passwords.
Comcast Xfinity service changes
Mount Holyoke College’s contract with Comcast xfinity for student use will expire August 31, 2021
Changes to individual and course webspace
Learn more about the changes coming to the College’s website and how it will impact individual and course sites.
New Set-Up on Computers in MHC Labs and Classrooms
Now you’ll need to log in with your MHC credentials to use public, lab, and classroom computers.
Moodle Maintenance Wednesday, August 11th
Moodle will be unavailable Wednesday, August 11th while the site undergoes planned maintenance.
Teaching this Fall? Share lab/classroom software requests with LITS
Please fill out the new lab software request form by Friday, August 13th so LITS can set up your labs and classrooms before the start of the semester.
Security Update to Google Drive Link Sharing
Take action before 9/13 to ensure people can still access Google Drive files you own that are linked from websites or shared resources.
Technology Support Resources for Faculty/Staff Returning to Campus
Technology support resources to help Mount Holyoke College's faculty and staff transition back to a fully residential Fall semester.
Start of semester information for faculty
Learn more about new LITS services, resources, processes, and deadlines to ensure a smooth launch to the semester.
New look when searching for library materials
Newly installed software will change the look of library databases.
Malwarebytes software to be removed
Malwarebytes software will be removed from Mount Holyoke-owned computers this summer.
Returning LITS Materials at the End of the Semester
LITS is accepting return of books, CDs, and DVDs via the exterior book box at the entrance to Williston Library. Students with equipment or a large number of books may bring their items to LITS during our open drop-off days on May 12-14 from 8:30-5 PM. This is available to residential students and commuter students who are enrolled in the campus testing program.
Study of Administrative Services and Systems: Drop-in Q&A Sessions
Have a question about the campus-wide study on administrative services and systems?
Improving Administrative Systems
Thank you to everyone who was able to join CampusWorks to discuss the future of administrative systems to support students. The recordings are now available for the Mount Holyoke community.
Library Research: Ask a Librarian Anything!
Are you a student still working on navigating the library this year? Join us Monday, April 26 11:30am - 12:00pm EST.
Thesis Deposit Workshop
Are you writing a thesis? Learn how to deposit your work into the Institutional Digital Archive on Thursday, April 22, from 5:30-6:30pm EST
Help Improve Administrative Systems Used to Support Students
Please join us to help shape the future of services and systems at MHC!
LRC Recipe Exchange Website
The Language Resource Center (LRC) collected recipes from faculty, students, and staff to learn more about the MHC community's favorite dishes and traditions. They are now compiled on a website for anyone to browse and cook.
Getting books and ebooks during a pandemic
Students, join Research Services Librarians on Wednesday 3/31 from 11:30 AM - 12 PM to learn about accessing books on campus and remotely.
MHC Phone System - Scheduled Maintenance
MHC phone system will undergo maintenance Friday 3/26/2021 from 7-10 PM.
Transgender Day of Visibility Virtual Display
Celebrate Transgender Day of Visibility by visiting this virtual display!
NEW! Reading Room available beginning March 18!
LITS provides open study spaces for residential students. Students may make up to 3 reservations per day, and the Reading Room is now available!
Moodle Forums Faculty Workshop 3/17 4-5 pm EST
Join the Digital Pedagogy team for a deep dive into best practices with the Moodle forums tool.
Single sign-on (SSO) for multiple MHC systems
Single sign-on (SSO) begins March 16th for multiple MHC systems
Gradescope workshops for faculty 3/2 and 3/4
Interested faculty, please consider joining us for this training opportunity!
Zoom Live Transcript Feature Now Available
Mount Holyoke Zoom users now have access to a new feature in Zoom: live transcript.
New Moodle App Version Release
Be sure you are using the newest version of the Moodle app, especially iOS and iPad users.
Student Printing, Copy or Scanning
Public MFD Printing, Copying, and Scanning are available for students.
COMPLETE: ProQuest library databases downtime
2/1/2021: This maintenance has been completed. ProQuest databases will be unavailable for several hours beginning January 30, 2021 at 10 pm ET.
New Anti-Racism Resources Guide
Please visit the new LITS guide on Anti-Racism library and campus resources.
New Zoom cloud storage policy begins February 15th
Beginning February 15th, recordings will remain in Zoom cloud storage for 30 days only. Long term access is available through Kaltura.
Google Reported Service Outage
LITS has been advised that Google service has been restored. Thank you for your patience and understanding. If you continue to experience problems with this service, please restart your computer. Please contact the Technology Help Desk at 413-538-2600 or email@example.com.
Moodle restored - Sunday, December 13th 11:40 a.m.
Moodle has been restored and functioning normally.
Refworks to Zotero shift deadline: December 31
RefWorks availability will end December 31st, as the college completes our transition to Zotero for citation management.
Phishing - Be Alert!
Phishing activities continue to be a global problem, including messages targeting the MHC community. Don’t take the bait! Read on for important information and helpful resources to keep you safe.
Having troubles logging in?
If you are experiencing difficulties logging in to various systems, we have a solution for that!
Single sign-on for MHC systems
Single Sign-On (SSO) has been temporarily shut off, while LITS seeks to solve intermittent login issues.
New Election & Voting Resource Guide!
Visit LITS' new resource guide to learn about voting and the upcoming U.S. election. The MHC Votes Coalition and LITS hope you will register to vote and cast your ballot on or before election day!
The Kaltura disruption has been addressed, and functionality restored as of 6:10 p.m. Thursday evening.
Kaltura disruption resolved
The recent disruption to Kaltura functioning has been resolved, and Kaltura is now functioning normally.
Zoom Issues RESOLVED
Zoom has identified the cause of the issues that were preventing hosts and attendees from connecting via the Zoom website. You should now be able to access Zoom normally. Any further updates will be posted here.
Zoom waiting rooms and passcode settings
Using a waiting room or a passcode adds an extra layer of security to your Zoom sessions. An individual meeting may have a waiting room, passcode, or neither enabled. The three areas that impact which happens is the Zoom default settings, individual user settings, and/or individual meeting settings.
Working Remotely: A Guide for MHC Staff
Everything staff needs to know about working remotely, including: Remote-readiness checklist, FAQ, and more.
Tech Tips for Successful Live Class Sessions
LITS recognizes the essential role technology plays in teaching live class sessions. Faculty and students: prepare to make the first week of classes as smooth and successful as possible!
Fall 2020 Moodle courses (with Kaltura!) have been created.
Fall 2020 Moodle courses, with new video creation and editing tools from Kaltura, have been created are are ready to build.
In support of teaching and learning during the summer months, LITS will implement a curbside pickup service to provide access to available materials from the MHC collection. This service will begin on Tuesday June 23rd, and will be available to current faculty, staff, and students. Learn more about the service here.
Moodle Unavailable June 30-July 2 for updates
As part of our move to cloud hosting, Moodle will be unavailable from the morning of Tuesday, June 30th through Thursday, July 2nd.
Voicemail system maintenance
The Help Desk has verified reports that Voicemail to Email is not working as expected. We will be conducting maintenance beginning June 19th at 5:00 pm and lasting up to 2 hours.
Exterior Book Return Available
Beginning Tuesday June 16th, LITS will be accepting returns of books, CDs, and DVDs via the exterior book return at the entrance to Williston Library. The book return will be open Tuesday-Thursday every week.
Changes to Kanopy and RefWorks
LITS is making some changes to the way we license Kanopy videos, and to citation management tools.
Library materials and equipment drop-off hours for students
Do you have library materials or equipment that you would like to return to LITS? Learn about our drop-off hours here.
Protect your data with Google 2-step verification
Google 2-step verification will be mandatory for students Wednesday, April 29, 2020. Don’t wait to keep your data safe!
Preserve our history!
Archives and Special Collections is launching a campus-wide project to encourage students, faculty, staff, alums and other members of our community to document their personal experiences during the COVID-19 outbreak.
LITS remote services & hours
Hours and contact information for LITS staff working remotely who are available to provide you with help and support.
Resources for residential students
LITS services for students residing on campus during the Spring 2020 semester.
Self Check Out Available Monday 3/16/20
A self check out station is now available at the LITS Circulation Desk. You may use this station to borrow books from the library stacks TODAY, Monday 3/16.
Keep your library materials!
Our top priorities are keeping all members of our community safe and focusing staff efforts on the work needed to support your teaching and learning online. You can help our efforts by keeping your library materials at home.
Teaching Remotely During a Disruption: information for faculty with resources, training, and support for the shift to teaching remotely.
Learning Remotely: A Guide for MHC Students is a collection of resources to support your library and technology needs as MHC moves to an online learning environment.
Telephone system maintenance
There will be scheduled maintenance to the campus-wide telephone system on Saturday, March 7th at 7:00 am.
Black History Month
Come check out our exhibit in the LITS atrium for February to celebrate and recognize Black History Month!
Digitization and scanning
LITS offers a number of services to support your digitization and scanning needs, learn about the options!
Hidden Histories of Reading
Books are not just containers of information: they are also physical artifacts and bear traces of the hands they have passed through over time. Come hear about the Book Traces project, an effort to discover uniquely modified volumes in library collections.
OneCard has moved to LITS
OneCard Services transitioned from Auxiliary Services to LITS, now operating out of the Technology Help Desk.
Google Cloud printing
Need to print your work from your own computer or mobile device to a campus printer? Learn all about the Google Cloud.
Did you get a new device over the break?
Can't figure out how to connect it to MHC WiFi? -- here's everything you need to know!
LITS puts a copy of all required and recommended readings listed in my.mtholyoke on reserve for the semester. Learn more about all of the ways LITS can help you access your course materials!
Upcoming Zoom webinar events
Faculty and staff: Are you new to Zoom or looking for ways to step up your webinar game? Look no further.
Live Q&A with Zoom webinar experts
Faculty and staff: Are you new to Zoom or looking for ways to step up your webinar game? Look no further.
It's December! LITS is open 24 hours beginning Wednesday, December 11th through the end of exams. Your OneCard will be needed for access between midnight and 8 am. Happy studying!
Sign up for Google 2-step verification
Are you protecting your data? Keep it safe by turning on Google 2-step verification.
Shorter days? Happy lights!
Sunlight is an essential ingredient for a healthy lifestyle, but many of us don't get the amount of light we need -- especially in these winter months. HappyLight therapy lamps are available at the Circulation Desk for 7-day loan.
Closed for snow
LITS will delay opening until 9:30 am on Tuesday 12/3 in line with the College due to snow. Please check the campus alerts page for further information.
Media Services seeks faculty input
We're looking to add new features and make adjustments to the way the AV systems in classrooms work (focusing primarily on the newer touchscreens). Faculty, please provide us input!
Virtual reality open house
Come try out the Oculus Rift and other VR headsets! Open to faculty, students, and staff, Wednesday, November 20th from 12:30 pm-2:30 pm in the Language Resource Center.
Trans Week of Remembrance, Resilience and Resistance
A display of books by trans people, November 18-November 22 in Williston Library, 4th floor newspaper space.
Telephone system maintenance
There will be scheduled maintenance to the campus-wide telephone system on Saturday, November 16th at 6:00AM.
Problems with ILL
We're getting reports of intermittent problems accessing interlibrary loan. If you are having trouble, please email firstname.lastname@example.org with your request and we will fill them via email. Apologies for the inconvenience!
Logging into library databases
LITS is doing a quick server upgrade on Friday, November 15 at 9:00 am that may affect access to library databases. If you try to connect without success, please try again in about ~10 minutes!
Pounded and punched and measured
Dr. Frances Davey will discuss her research into MHC's practice from the 1880s-1950s to chart physical fitness with the goal to mold the student body into a "socially inoffensive agent of progressive change."
Google Cloud Print is currently unavailable
Students will not be able to print from their own computers while the service is down. MHC students should use the LITS-LabsMFDs print queue from LITS computers on campus.
Voicemail system maintenance
There will be scheduled maintenance to the campus-wide voicemail system on Tuesday, November 5th at 7am.
Naxos Music Library: new look, listen with the app!
Naxos Music Library is an online music streaming service with classical music and more, available to the whole MHC community. Now with a new look and app.
Indigenous Heritage Month
A display of books focusing on Native American history and cultures in the Williston Library atrium.
How charts lie
Did you miss Alberto Cairo's great talk on graphicacy? Follow him on Twitter, get his slides!
How charts lie
Join us as author Alberto Cairo discusses how charts lie — by displaying incomplete data, suggesting misleading patterns, and concealing uncertainty. Improve your “graphicacy,” a term for visual literacy.
Postponed: Telephone system maintenance
The important maintenance to the campus-wide telephone system scheduled for Monday, October 14th has been deferred until further notice.
Henrietta Hooker's Two Careers
Learn about Henrietta Hooker and her prize-winning chickens in a talk by Robert Herbert, Professor Emeritus of Art History, Monday, October 7 at 4:30 pm in Archives & Special Collections.
Celebrate LGBTQ History Month
Come see the display of books pertaining to LGBTQ history in the Library Reading Room.
Change the Subject
Change the Subject tells the story of Dartmouth College students committed to promoting the dignity of undocumented peoples in the library catalog. Join us for a screening on October 4th.
"Climate Refugees" film screening
A Climate Preparedness Week event at MHC. Join us for the screening of the documentary on September 26th at 6:00 pm in the Stimson Room. There will be pizza!
Mount Holyoke Votes
Explore student activism for voting rights from the 1890s-1960s with letters, photographs, printed materials and one beautiful dress from an alumna from the class of 1916.
Los libros son para todos
LITS is celebrating Hispanic Heritage Month from September 15th-October 15th with a book display in the Atrium. Come see what books we've shared!
Keep the light on
Censorship leaves us in the dark. Celebrate the freedom to read during Banned Books Week, September 22-28. Look for a book display and keep an eye on LITS social media for more details.
National Voter Registration Day
Stop by the Atrium on Tuesday, September 24, from 2:00-4:00 pm to check your voter registration status and grab a button!
Senior carrel choosing
Class of 2020 carrel choosing is scheduled for Sunday, September 22 at 9:00 am in the Whiting Alcove on the 6th floor of the library.
Academic home use software licenses
Current students, faculty and staff have free access to SPSS, Mathematica and MatLab. Learn how to get access.
Lynda.com is now LinkedIn Learning - same courses, more features!
All Lynda accounts have been transitioned to LinkedIn over the summer. Continue seamlessly where you left off.
Welcome, class of 2023!
Have questions? We have answers! Look for LITS at Tuesday's Academic Fair. #WelcomeMoHome
New printers are here
85 brand new Canon multi-function devices (MFDs) have been installed around campus.